Legals
General Terms and Conditions of Sale – Bmbspace Service
(Trade name of the service of VITAL BOOST CP Lda)
www.bmbspace.com
Updated: 01 September 2025
This contract defines the general terms and conditions of sale of the Bmbspace service. It is issued via the Bmbspace platform, through the Client’s personal account, and accepted online by the Client at the time of purchase of our service, directly through their user interface, by ticking the acceptance box. These General Terms and Conditions define the legal framework governing the use of the Bmbspace platform and the services provided by the company, as well as the conditions of access to and use of the Service. They apply to all
Clients, regardless of their country of residence. These General Terms and Conditions are accessible at any time on the website, under the “General Terms and Conditions” section, and replace any previous version
concluded with Bmbspace. They apply worldwide and are drafted in four languages. Registration for services and use of the platform implies full and complete acceptance of these General Terms and Conditions. When registering via the dedicated form, the Client must expressly accept them by ticking the following box: “By ticking this box, I acknowledge that I have read and accepted these General Terms and Conditions”. The risks related to investments in digital assets are also detailed in the “Documents” section, which provides a non-exhaustive list of risk factors. If the Client does not accept these terms, access to Bmbspace’s services will be denied. The Company reserves the right to amend these General Terms and Conditions at any time. The new provisions shall enter into force upon notification and publication on the website. If any provision of these General Terms and Conditions is declared invalid under applicable laws, regulations or court decisions, the other provisions shall remain fully in force. Each Client account is associated with a unique order number that defines the terms of the contract, in particular:
• The type and quantity of selected mining machines.
• The subscribed client through their unique account ID.
• The subscription date.
All order details are available on the platform, under the corresponding order. A unique invoice is also generated for each contract. All documents (order number, invoice and contract (GTC)) are accessible from the Client account on the Bmbspace platform. They can be consulted at any time by both parties via the platform or by contacting: contact@bmbspace.com.
Article 1: Scope of the “Bmbspace” service
1.0.1 The Bmbspace service includes the following benefits: Access to the performance of the selected machine; Performance guarantee; Online client account; Online maintenance in case of service-related issues.
1.0.2 The free-of-charge service includes:
• Regular maintenance of hardware and software;
• Monitoring of the network, servers and electrical system;
• Replacement of defective components;
• Continuous monitoring and security of all equipment.
1.0.3 Any equipment purchased via the Bmbspace service is covered by a 36-month warranty. All other repair services, component replacements or troubleshooting not covered by the warranty are borne by Bmbspace. In the event of a critical issue rendering a machine irreparable (for example, theft, fire or failure of a key component), Bmbspace guarantees a pro rata refund of the purchase price of the machine based on a 36-month amortisation plan.
Article 2: Effective Date of the Contract
2.0.1 This Contract is concluded for a period of one (1) year from the date the equipment is put into service. It will be automatically renewed.
2.0.2 The Contract will be activated no later than three (3) business days after receipt of full payment. If physical delivery is required, activation will take place no later than fourteen (14) business days after receipt
of all items.
Article 3: Financial Conditions
3.0.1 Service fees, defined as the amount of the energy bill, are borne by Bmbspace.
3.0.2 The Company will not pass on to the Client any new energy tax, any modification of existing taxes or any regulated electricity tariff imposed by the energy supplier referenced for the “Bmbspace” service.
3.0.3 When physical shipment of equipment is required, fixed shipping fees per unit (including customs duties) are included in the Client’s purchase invoice. Orders placed via the Bmbspace service are exempt from customs duties for delivery to the designated hosting centre.
Article 4: Invoicing
4.0.1 Maintenance and electricity services are borne by Bmbspace.
4.0.2 Details of the costs borne by Vital Boost CP Lda:
• Electricity: The amount of electricity consumption is calculated based on the reference consumption in kilowatt-hours (kWh) of the selected equipment, multiplied by the applicable rate (for example, $0.05/kWh).
• Hosting fees: These include access to infrastructure, facility security, regular hardware maintenance, and access to the online dashboard for mining performance monitoring.
• No initial fee: Unless otherwise specified in the quotation, no initial fee related to the installation or commissioning of the service will be charged.
Article 5: Maintenance borne by Vital Boost CP Lda
5.0.1 The Company may schedule technical, platform, electrical, network or infrastructure maintenance and development operations that may temporarily interrupt services.
5.0.2 The Company undertakes that cumulative service interruptions due to corrective or progressive maintenance shall not exceed twenty (20) days per year.
Article 6: Service Level Commitments
The Company guarantees a service availability and operational performance of 90% for the selected machine.
Article 7: Duration and Termination
7.0.1 Duration of the contract: This Contract comes into force upon the Client’s initial service activation and remains effective for a period of one (1) year, tacitly renewable up to 5 consecutive years. Termination by the Client must be notified in writing with thirty (30) calendar days’ notice.
7.0.2 Termination for valid cause: Each Party may terminate this Contract by written notice in the event of:
• a material breach that cannot be remedied;
• a material breach not remedied within ten (10) calendar days following written notice;
• serious violation of applicable laws by the other Party.
7.0.3 Return of Equipment: In the event of termination or cancellation, the costs of returning the equipment shall be borne by the Client. Failing this, the Company may consider the equipment abandoned and assume ownership of it after a period of 90 days.
Article 8: Packaging and Transport
8.0.1 The Client is not responsible for any transport costs, including damages, losses, customs delays and storage fees.
8.0.2 As part of the “Bmbspace” service, the Company covers transport to the hosting site. VITAL BOOST CP Lda shall not be held liable for any loss or damage during return transport to the Client’s home.
8.0.3 Where applicable, all packaging materials must be returned within thirty (30) days from the contract start date. If not returned within this period, the packaging will be recycled. At the Client’s request, the packaging
may be kept for a potential return.
Article 9: Payment Terms
9.0.1 Payments shall be made in euros (EUR) or in digital assets supported by the Client interface, net of any withholding or deduction. Prices indicated in the contract are exclusive of taxes.
9.0.2 Prices in euros (or any other currency) shall be calculated based on the applicable exchange rate on the last business day of the previous month. The Company reserves the right to adjust monthly fees accordingly.
9.0.3 VITAL BOOST CP Lda offers highly competitive prices on certain mining machines. Payment must be received within forty-eight (48) hours of the Client’s signature in order to guarantee the proposed price. If payment is not received within this period, Bmbspace reserves the right to adjust the price of the selected machine.
9.0.4 In the event of a change in prices or payment terms, the Company shall inform the Client at least thirty (30) days before the effective date of the new conditions.
Article 10: Data Confidentiality
10.0.1 The Company undertakes to protect the confidentiality of the Client’s personal data in accordance with applicable laws and regulations.
10.0.2 The data collected under this Contract will be used solely for contractual management purposes and to improve the quality of services provided. The Company undertakes to process the data of the Users and Clients of the Site lawfully, fairly and transparently, in accordance with the General Data Protection Regulation.
This right may be exercised by email at: contact@bmbspace.com.
10.0.3 No personal data will be disclosed to third parties without the Client’s prior consent, unless required by law or necessary for the proper functioning of the service.
Article 11: Liability
11.0.1 VITAL BOOST CP Lda shall not be held liable for indirect or consequential damages, including loss of data, loss of profit or business interruption, resulting from the use or inability to use the service, unless such
damages result from gross negligence or wilful misconduct.
11.0.2 The Company disclaims any liability in the event of service interruption caused by force majeure, as defined in Article 13.
11.0.3 The information provided on the platform and the application is for informational purposes only and is based on sources deemed reliable. However, Bmbspace does not guarantee the completeness, accuracy or absence of omissions in the published content. Although the content is regularly updated, it has no contractual value. The Company accepts no liability for regulatory or administrative changes occurring after publication, nor for how users interpret or use this information.
Access, use or downloading of the platform or application content is at their own risk. Bmbspace accepts no liability for damages, including those caused by viruses or harmful components, that may affect the user’s equipment. The Company disclaims all liability in the event of force majeure or unforeseeable circumstances beyond its control.
11.0.4 Past performance is not indicative of future results. Performance projections provided to the Client are based on current and historical investment performance; future profits may fluctuate. Potential profits are directly influenced by operating costs, which themselves depend on the volatility of digital asset markets and exchange rates. The Company disclaims any liability for variations in financial gains or losses resulting, among other things, from the following factors:
• Volatility of the digital asset market, including price fluctuations and their correlation with fiat currencies;
• Technological developments affecting mining algorithms, protocols and consensus mechanisms;
• Changes in mining difficulty impacting profitability;
• Adjustments in mining rewards (e.g., Bitcoin halving) and their consequences;
• Client decisions (e.g., reinvestment, liquidation or cessation of activity);
• Regulatory or legislative changes impacting service delivery (e.g., government restrictions or tax regulations);
• Temporary or permanent unavailability of hosting sites. The Company will endeavour to relocate the equipment if possible; relocation costs will be calculated pro rata and charged to the Client;
• Service interruptions for maintenance, during which no electricity fees will be charged;
• Any indirect financial, legal or commercial consequences related to the use of the service, whether attributable to the Client or to external events.
Article 12: Force Majeure
12.0.1 The Company shall not be held liable for any failure or delay in the performance of its obligations caused by events beyond its control, including, but not limited to, natural disasters, armed conflicts, strikes, network outages, cyberattacks, sophisticated hacking attempts or energy supplier failures.
12.0.2 In the event of force majeure, the Company’s obligations will be suspended for the duration of the event and the duration of the contract will be extended by a period equivalent to the suspension.
Article 13: Intellectual Property
13.0.1 All intellectual property rights relating to the services, software, systems or technologies made available under this contract remain the exclusive property of the Company or its licensors.
13.0.2 The Client may only use the elements strictly necessary for the execution of the contract and may not reproduce, modify or distribute them without the prior written consent of the Company.
Article 14: Dispute Resolution
14.0.1 Amicable settlement:
In the event of a dispute arising from the performance or interpretation of this contract, the Parties shall endeavour to resolve it amicably within thirty (30) days following written notification
of the dispute by either Party.
14.0.2 Jurisdiction:
Failing an amicable solution, the dispute shall be submitted to the competent courts in accordance with the jurisdiction clause provided for in Article 26.
Article 15: Terms of Use of Online Services
15.0.1 The Client undertakes to comply with the terms of use applicable to the online services provided by the Company for monitoring mining performance and account management.
15.0.2 Access to these services is secured by personal identifiers. The Client is responsible for the confidentiality of these identifiers and must immediately inform the Company of any compromise.
15.0.3 The Company reserves the right to suspend or restrict access to online services in the event of a breach of these terms of use or for maintenance purposes.
15.0.4 These General Terms and Conditions of Sale apply exclusively to the purchase of ASIC hardware and/or services by the Client for professional purposes. The purchase and use of hardware or services for personal or consumer purposes is strictly prohibited. Therefore, the provisions of consumer protection law do not apply, which the Client expressly acknowledges and accepts. The Client is presumed to be engaged in cryptocurrency mining activity and to act as a professional, equivalent to Bmbspace.
Article 16: Account Creation
Account creation on the platform is free of charge. Any user wishing to access the services must: have a valid email address; provide the required documents; meet the minimum investment threshold set at the time of subscription; acknowledge and understand the risks associated with investment. Access to services is subject to approval. Account validation is carried out by the Compliance Department, which reviews the Client’s information in accordance with anti-money laundering and counter-terrorist financing (AML/CFT)
regulations. The Compliance Department reserves the right to approve or reject any account opening request without having to justify its decision.
16.0.1 Required documents and information
Account creation is strictly personal and non-transferable.
Each Client may hold a personal account and, where applicable, a professional account, provided that the following conditions are met:
• Different email addresses and payment methods are used.
• The minimum age for registration is 18 years.
• When registering, the Client must create a secure password. This password must contain at least 12 characters and include uppercase, lowercase, numbers and special characters. Any failure to meet this requirement is the sole responsibility of the Client.
• The Client must provide all necessary information and documents for identity verification, account validation and their accuracy. For Individual Clients (natural persons):
Indicative list (subject to regulatory requirements):
• Valid official identity document
• Photograph (selfie or identity verification)
• Valid email address
• Mobile phone number
• Proof of address
• Additional financial information (income, profession, assets) may be requested in certain cases.
For Corporate Clients (legal entities):
Indicative list (subject to company structure):
• Extract from the commercial register (dated less than 3 months)
• Articles of association
• Register of beneficial owners
• Bank account details (IBAN)
• Identity document and proof of address of the legal representative and any shareholder holding 25% or more
16.0.2 Updating personal information
The Company may request updated documents at any time, including additional supporting documents (e.g., source of funds, income verification, digital asset transactions), in order to remain compliant with applicable regulations. The Client may periodically be required to confirm the validity of their information, in particular their residential address. The Client must inform the Compliance Department of any change of residence, telephone number, professional or financial situation, or
any factor affecting their eligibility for services. Certain sensitive data (e.g., bank details, two-factor authentication settings) can only be modified after verification procedures and submission of specificdocuments.
16.0.3 Restrictions on account creation
The Company applies international compliance standards and risk management policies. Access may be denied to individuals residing in sanctioned countries or restricted jurisdictions, in accordance with the Company’s internal policy. The list of restricted countries may be amended without notice, depending on regulatory developments or internal compliance decisions. In the event of account suspension for compliance reasons, the Company disclaims any liability for consequences related to the termination of the business relationship
Article 17: Account Closure
17.0.1 At the Client’s initiative
The Client may request the closure of their account at any time, provided that all obligations to the Company have been fulfilled. The closure request must be submitted in writing. The Company will confirm account closure after verifying the absence of any outstanding obligations or pending disputes.
17.0.2 At the Company’s initiative
The Company reserves the right to close or suspend an account, with or without notice, in the following cases:
• Non-compliance with the General Terms and Conditions of Sale;
• False declarations or fraudulent use of services;
• Risk of fraud, money laundering or terrorist financing;
• Legal, regulatory or compliance obligations requiring it;
• Abnormal activity that may compromise the security of the platform or other Clients.
17.0.3 Consequences of account closure
The closure of the account results in:
• The suspension of access to services;
• The settlement of any outstanding obligations;
• The possible return of assets belonging to the Client, subject to compliance with legal and regulatory obligations.
Article 18: Security of Access and Transactions
18.0.1 Security of identifiers
The Client is responsible for the confidentiality of their identifiers (login, password, authentication methods). The Company shall not be held liable for any damage resulting from unauthorised use of the Client’s identifiers, unless such unauthorised use is directly attributable to gross negligence by the Company.
18.0.2 Reporting security incidents
The Client must immediately inform the Company of any unauthorised use of their account, loss of identifiers or suspicion of fraudulent access.
18.0.3 Security measures
The Company implements technical and organisational measures to ensure the security of accounts and transactions, including encryption protocols and advanced monitoring systems.
However, the Client acknowledges that the internet presents inherent risks and that absolute security cannot be guaranteed.
18.0.4 Liability in the event of a breach
In the event of a breach of security obligations attributable to the Client (e.g., negligence, disclosure of password, disabling two-factor authentication), the Company reserves
the right to hold the Client fully responsible for any direct or indirect consequences.
Article 19: Regulatory Compliance
19.0.1 The Company undertakes to comply with applicable laws and regulations, in particular in the areas of anti-money laundering and combating the financing of terrorism (AML/CFT).
19.0.2 The Client also undertakes to comply with these regulations and to provide all information or documents necessary for the Company to fulfil its legal obligations.
19.0.3 Any suspicion of fraudulent, illegal or non-compliant activity may result in the suspension or closure of the Client’s account, in accordance with Article 17.
Article 20: Tax Obligations
20.0.1 The Client is solely responsible for the declaration and payment of any taxes applicable to their mining activity and the income generated.
20.0.2 The Company accepts no liability in the event of the Client’s failure to comply with their tax obligations.
Article 21: Fraud Protection and Cybersecurity
21.0.1 The Company implements enhanced security measures to protect its systems and services against cyberattacks, hacking, and fraudulent activities.
21.0.2 The Client must immediately report any suspicious behaviour or unusual activity related to their equipment or online services.
21.0.3 In the event of service compromise caused by an attack or breach, the Company undertakes to restore operations as quickly as possible. However, except in cases of proven gross negligence, the Company shall
not be held liable for any resulting losses.
Article 22: Non-Competition Clause
22.0.1 During the entire term of the contract and for twelve (12) months following its termination, the Client undertakes not to create or develop, directly or indirectly, a competing business in the cryptocurrency mining
sector, whether using the same infrastructure or alternative infrastructures.
22.0.2 This non-competition obligation is geographically limited to the territories where the Company operates mining facilities. In the event of breach, the Company may claim compensation proportional to the damage
suffered.
Article 23: Reference Energy Price – U.S. Natural Gas or Hydro-Québec (Canada)
The energy costs provided for in this contract are indexed to:
• electricity tariffs published by Hydro-Québec, the main hydroelectricity supplier in Quebec (Canada).
Adjustment frequency: Energy prices are adjusted annually according to the official tariffs published for large industrial consumers in the corresponding reference index.
Publication of rates: Hydro-Québec rates are published on its official website and serve as a reference for calculating the electricity costs of equipment hosted in Canada. Any variation will directly reflect the evolution
of the Hydro-Québec index.
Article 24: Pausing or Stopping Mining Machines
Bmbspace provides an optimized mining infrastructure for continuous and efficient operation. Equipment must operate without interruption, except in the case of technical maintenance or failure beyond the Company’s control.
24.0.1 Long-term operation: The Client acknowledges that mining relies on a business model requiring operational continuity to ensure long-term profitability. Temporary market fluctuations do not justify the
suspension or interruption of deployed mining machines.
24.0.2 Technical and contractual constraints: The Client accepts that the mining infrastructure is designed for uninterrupted operation and that stops have technical and financial consequences, including:
• Energy optimisation and calibrated allocation of resources for continuous use;
• Binding agreements with energy suppliers and hosting partners requiring service continuity;
• Specific wear characteristics of ASIC mining hardware requiring prolonged operation for optimal lifespan;
• Fixed infrastructure costs (maintenance, cooling, storage), regardless of machine status;
• Complexity and additional costs associated with restarting stopped machines.
24.0.3 Acceptance of conditions: The Client acknowledges and accepts this clause without reservation. Any stop request will be treated as a partial termination of the relevant equipment service, with all resulting consequences.
Article 25: Applicable Law and Jurisdiction
25.0.1 Applicable law: All sales and services provided by BMB are exclusively governed by the law in force in the United Kingdom.
25.0.2 Jurisdiction: In the event of a dispute, claim, or legal proceedings related to this contract, the courts of Portugal shall have exclusive jurisdiction. No other jurisdiction shall apply, unless otherwise agreed in writing by the parties.

